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Patient Support | TRUGLYX

Need Help? Let’s Connect

Call Us 1800 103 4696
Email lead@heterohealthcare.com
Patient Support

Clear guidance for every step of your treatment and everything you need to feel supported with Truglyx.

Understanding your treatment is an important part of managing your health. Whether you are beginning therapy or continuing your treatment plan, having access to reliable information can help you use Truglyx appropriately and stay connected with the guidance provided by your healthcare professional.

Truglyx patient support resources are designed to help you understand your medicine, use your injection device correctly, and access important information throughout your treatment journey.

Patient Guide

The Truglyx Patient Guide provides essential information to help you better understand your treatment.

It includes guidance on:

  • What Truglyx is and how it fits into your treatment plan
  • Important considerations during therapy
  • Proper use and handling of your Truglyx pen
  • Lifestyle factors that can support your overall health

Your healthcare professional remains your primary source of guidance for decisions related to your treatment. Always follow their advice and the instructions provided with your medicine.

Injection Training

Starting on injectable treatment may require learning a new routine. Understanding the correct injection technique can help ensure that Truglyx is used safely and effectively as prescribed.

Your healthcare professional will guide you on how to prepare, handle, and administer your Truglyx pen. Before each use, refer to the Instructions for Use supplied with your Truglyx pack and follow the recommended steps carefully.

If you have questions about using your pen, speak with your healthcare professional or pharmacist.

Downloads

Access important Truglyx information and resources whenever you need them.

Remember: These resources are intended to support your understanding of Truglyx and do not replace the opinion, prescription, orders, or recommendation of a healthcare professional.

FAQ's

Frequently Asked
Questions

Truglyx is administered as a subcutaneous injection, meaning it is injected under the skin. It is typically given in areas such as the abdomen, thigh, or upper arm, as advised by your healthcare professional.
Yes, Glyxlyf is free to download. When you first register, you start with Basic Access, which lets you explore the app and view general health information. Full feature access (Premium Access) is unlocked once your account is linked to an onboarded doctor and your prescription is verified.
Features like medication reminders, blood sugar logging, diet plans, and fitness routines are directly tied to active medical treatment. To ensure your safety and care quality, these features unlock only after your profile is linked to your doctor and your prescription is confirmed.
If your doctor is onboarded with Glyxlyf, they will give you a Doctor Code or a QR Code to scan during your visit. Simply enter the code in the app, upload your doctor's prescription, and once verified, your account will automatically upgrade to Premium.
No. Glyxlyf is not a self-treatment or diagnostic tool. Your doctor remains in complete control of your treatment plan, medicines, and dosage. Glyxlyf simply helps you stick to the routine recommended by your healthcare provider.
With Premium Access, you can log blood sugar levels (before/after meals or random readings) and monitor daily body metrics like weight. This creates a neat, organized history that you can share with your doctor during your next follow-up.
Once your prescription is verified, you can set personalized reminders based on your prescribed routine. The app sends prior and on-time notifications so you don't miss a dose, even on busy days.
Once your prescription is verified, you can set personalized reminders based on your prescribed routine. The app sends prior and on-time notifications so you don't miss a dose, even on busy days.
Once your prescription is verified, you can set personalized reminders based on your prescribed routine. The app sends prior and on-time notifications so you don't miss a dose, even on busy days.
Once your prescription is verified, you can set personalized reminders based on your prescribed routine. The app sends prior and on-time notifications so you don't miss a dose, even on busy days.
CONTACT SUPPORT

Need additional help with
Truglyx or its patient
resources?

Let us know so we can help: